The Senior Director Operations at Zellerfeld is responsible for building and scaling a world-class operations function that ensures quick deliveries to customers through extending our efficient, reliable, and scalable production of 3D-printed footwear. The mission is to align operational excellence with Zellerfeld’s strategic goals by driving performance across the entire value chain—from print farm throughput, quality control, and post-processing to logistics and customer delivery. The Senior Director Operations will foster a culture of ownership/accountability, continuous improvement, and cross-functional collaboration, enabling Zellerfeld to deliver premium, customizable products at speed while maintaining superior quality and customer satisfaction.

This role will establish clear operational KPIs to track customer deliveries, implement lean and scalable systems, and empower frontline teams to own and optimize their workflows. The Senior Director Operations will also serve as a key business partner to Product Technology and Engineering to ensure operational needs and requirements are closely aligned with innovation roadmaps.

Key Responsibilities:

• Lead and scale end-to-end operations from 3D printing to shipping for our farm in Hamburg
• Define and drive key KPIs: throughput, uptime, yield, and delivery performance
• Build high-performing teams and operational processes for quality and speed
• Align operations with product innovation and company growth strategies
• Implement lean systems, automation, and continuous improvement initiatives
• Ensure compliance, safety, and cost-efficiency across all operations